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Intake Department

To begin, contact an Intake Coordinator. You can reach them by calling:
905-841-7007 ext. 322 or
1-800-263-2288 ext. 322

Monday 9am - 5pm
Tuesday - Thursday 9am - 7pm
Friday 9am - 4:30pm

You can also complete an online form here to begin the process.

REFERRALS: If you are a physician or working for a community based organization/healthcare services please click here to access our referral form and fill it out and fax it to us. 

We can do an intake with you over the phone, in which you will be asked some questions, including your name, age, phone number and details about your situation. Here we determine if our services are right for you and provide you with information about the programs we offer.  Depending on which program is right for you, you will be placed on a wait list to see an individual counsellor to have an assessment completed.  If you are being referred to the Adult Program, you will be booked into the next available Adult Group Assessment at our Aurora office.

A counsellor will call you directly to book an appointment for your assessment.  At this time, you will sign a confidentiality form and an in depth assessment will be completed to determine the impact that either substance use or gambling has had on your life. We want to know how this behavior is affecting you, how it came into your life, and what you would like to do about it.