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Community Outreach Program

Part of a community at risk of drug, alcohol or gambling problems?
Could your community use culturally-sensitive programs developed to best serve its residents?  

At ASYR we focus on you, not just the addiction. You are bigger than your addiction. You are not defined by your addiction.

We are committed to providing accessible, inclusive and culturally competent services to diverse communities in York Region. We support the goals of your residents, whether they are abstinence or decreasing their use of alcohol, drugs or gambling.

Did you know… A paper published by the United Nations in 2004 entitled “Drug abuse prevention among youth from ethnic and indigenous minorities” cited unique causes for substance use in ethno-cultural communities, including cultural acceptance of substances, stressful transitions to a new culture and social exclusion.

The Community Outreach Program will provide services to people within York Region ages 16 and up who self-identify as homeless or at risk of homelessness, face issues of marginalization and isolation, who may belong to vulnerable populations, or who are unable to access traditional programs of treatment. We also provide comprehensive referrals to support effective and successful recovery. It is our goal to provide clients up-to- date information about substance use issues and comprehensive counselling on their way to recovery.

Our Goals

  • To provide services beyond the usual boundaries of agency activity
  • To build trust and engage service users gradually over brief encounters
  • To provide resources to enable and support sustainable change
  • To connect with community organizations to improve access and reduce barriers to services
  • To develop effective and culturally sensitive programs according to best practices
  • To develop partnerships with other social service providers to serve the community

Program Philosophy:

We will offer each client:

  • The shortest possible service wait time
  • The highest level of professional, ethical, and clinical services
  • The highest level of respect, values and acceptance
  • Efficient referral process to other community services

We will provide a team of counsellors that:

  • Are supportive and professional
  • Encourages and supports each member’s clinical and professional development
  • Provides a safe environment to discuss cases and share professional knowledge

Service Description:

The program services are designed to support the recovery, health, and well-being of the persons or families served. The services also enhance the quality of life of the person served and build resilience. The services are designed and implemented to reduce symptoms and restore or improve functioning of a person struggling with addiction issues. Services are designed and implemented to support the integration of the person served into the community.

Treatment Modality:

The main treatment modality is the overarching Client-Centred Therapy described by Carl Rogers. All counsellors are skilled in the basic counselling techniques of paraphrasing, reflection of feelings, summarizing, and providing other forms of empathy and unconditional positive regard. Staff use a trauma informed approach as well as a strength based approach to all work with clients.

Other treatment modalities are Cognitive Behavioural Therapy  (CBT), Emotionally-Focused Therapy (EFT), Dialectical Behaviour Therapy (DBT), Solution-Focused Therapy, Motivational Interviewing, Narrative Therapy, Emotion-Focused Therapy for Individuals and Couples, Systemic Psychotherapy, and Indigenous Traditional Healing Practices for individuals, and Systemic Psychotherapy for individuals, couples, and families.

Staff members vary in their credentials. Some have a college diploma in addictions. Others have a Bachelors degree in social work, sociology, or psychology. Additionally, some staff members have earned a Master’s degree in counselling, social work, or couple and family therapy. All staff members are either qualifying or belong to a regulatory body such as a professional college. The two main colleges are the Ontario College of Social Workers and Social Service Workers and the College of Registered Psychotherapists of Ontario.

Target Population:

The Community Outreach Program aims to serve individuals from age 16 and above. They are members of the youth, men, women, LGBTQ communities, newcomers to Canada, Indigenous communities, or special needs communities. The Community Outreach program supports individuals who face challenges of homelessness or transiency, difficulties staying in school, living with HIV/AIDS, face issues of marginalization and/or discrimination.

The Community Outreach Program supports individuals who identify with substance use/ misuse concerns and assist service users in accessing appropriate treatment that supports their recovery goals. They may be residents of York Region, people who work in York Region or persons who are transient within the York Region Area.

The Community Outreach Program is a counselling program that provides intensive support to individuals who are 16 years old or older in York Region who struggle with substance use and/or gambling issues.

To access this service:
Contact an Intake Coordinator at 905-841-7007 ext 322
or 1-800-263-2288 ext. 322
Monday 9am - 5pm
Tuesday - Thursday 9am - 7pm
Friday 9am - 4:30pm

The following groups can be accessed through the Adult Program:

Who We Help

Anyone 16 years of age and older who:

  • Lives in York Region
  • Are vulnerable
  • At risk
  • Hard to reach
  • ​Homeless

How We Help

The Community Outreach Program:

  • Provides assessment, treatment and referrals for alcohol, drug-related and gambling issues
  • Raises awareness about substance use and gambling through education
  • Provides counselling and consultations

Where We Help

ASYR services all of York Region. Our offices can be found in:

  • Keswick
  • Aurora
  • Markham
  • ​Thornhill